Criteria for Returns
Customers can return products within 7 days from delivery date by reaching out to our customer care email firstname.lastname@example.org.
We strive to fulfill orders as soon as you place them. In most cases, your order will be sent to our delivery partner within 1-2 days. Our Business Days are Monday-Saturday.
Our policy lasts 7 days. If 7 days have gone by since your purchase, unfortunately, we can’t offer you a refund or exchange.
We accept the return of products that were shipped out by us and if the item is faulty due to an error on our end (e.g. wrong item). Item(s) must be returned together with proof of purchase.
Please note that you should provide us with original product and label photo, without these two photos your return will not be proceeded
Note – Please be informed that you have to pay the return shipping fee. There is No Refund on Cash on Delivery (COD), you can only eligible for exchange with another product of the same price.
Requirements for Returns:
Must include a valid original purchase order number from this domain, purchases made outside of this domain must contact their seller for returns.
All returned products should be in the original packaging without any missing contents.
If you want to return the product then 70% of your order amount will be refunded as we deduct 30% for our courier and packing charges (For Prepaid Orders Only).
Refund processes could take up to 6-8 working days after the item is received.
We recommend adding a tracking number or delivery confirmation with your shipment to ensure your return is received (highly recommended for International returns).
To complete your return, we require a receipt or proof of purchase. Please contact our support team from the Contact us page or footer of this website.
Please be informed that you have to pay the return shipping fee.